ceri4d Privacy Policy
This page describes what we collect when you create and use a ceri4d account, and how we keep that data protected. When you register with ceri4d, provide personal information, fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or place transactions on our platform, we collect and store specific data. We use that data to verify your identity, process your payments, comply with legal requirements, and provide customer support.
Our commitment is to handle your information with strict confidentiality and security. We do not sell your personal data to third parties. We encrypt sensitive information (passwords, payment details, national ID numbers) and restrict access to authorized staff only. We comply with applicable data protection laws in the jurisdictions where we operate.
This privacy policy applies to all ceri4d account holders. If you have questions about how we handle your data, contact our support team via email or chat from your account dashboard. We respond to data-related inquiries within 48 hours.
What Data We Collect
Account registration data
We collect your full name, date of birth, email address, phone number, and national ID number (KTP or passport) when you create a ceri4d account. We verify your phone number via SMS code before your account is active. We store this information encrypted on our servers. We use it to confirm your identity and ensure your account is not duplicated or used by minors.
Payment and financial data
When you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and your payment account identifier. We do not store your full card number or bank password. Payment processing is handled by our external payment gateway providers; we do not retain sensitive payment details on our servers beyond what is necessary for transaction verification. We use transaction data to prevent fraud, detect unauthorized access, and provide account statements.
Your password is never stored in plain text
We encrypt your password using industry-standard hashing. We cannot retrieve it or view it. If you forget your ceri4d password, we provide a reset link via email so you can create a new one.
Account activity data
We log every transaction you make on ceri4d — deposits, withdrawals, bets placed, games played (Liga 1 football markets, live-dealer tables, slot games like Aviator or Sweet Bonanza), and withdrawal requests. We record the date, time, amount, and outcome. This data allows us to provide you with account statements, investigate disputes, and comply with legal reporting obligations.
Device and usage data
We collect information about the device you use to access ceri4d (browser type, operating system, IP address). We use cookies and similar tracking technologies to remember your login status, preferences, and which game categories you access most often. This helps us improve ceri4d's performance and tailor your experience. You can disable cookies in your browser settings, though some ceri4d features may not function properly without them.
Communication data
When you contact our support team via chat, email, or phone, we store your message, our response, and any attachments you send (such as ID photos for account verification). We use this data to resolve your inquiry, track support quality, and prevent abuse of our support channels.
How We Use Your Data
Data use on ceri4d
We use your personal data for these purposes: account verification and identity confirmation; payment processing and fraud detection; legal and regulatory compliance (we may be required to report account data to government agencies); customer support and dispute resolution; platform improvement and security monitoring; marketing communications (only if you opt in); and preventing abuse or unauthorized access.
- Verify your identity and prevent underage access.
- Process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer.
- Monitor for fraud and suspicious account activity.
- Respond to your support inquiries and resolve disputes.
- Generate your account statements and withdrawal records.
- Comply with tax, anti-money-laundering, and gaming regulations.
Third-party processors
We share your data with external service providers only when necessary. Our payment gateway partners (who process mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) receive transaction data; our hosting provider receives technical data; our identity verification service receives your ID and name for KYC verification. These third parties are contractually bound to keep your data confidential and use it only to provide services to ceri4d. We do not sell or rent your personal information to advertisers or data brokers.
Your rights on ceri4d
You have the right to access your personal data, request correction of inaccuracies, and request deletion of your account and associated data (subject to legal retention requirements). You may withdraw consent for marketing communications at any time. To exercise these rights, contact our support team with a written request. We respond within 30 days. We may need to verify your identity before fulfilling data requests. We retain account data for at least five years to comply with anti-money-laundering regulations, even after you close your account.
Data security on ceri4d
We use encryption (TLS/SSL) to protect data in transit between your device and our servers. We encrypt sensitive data at rest (passwords, ID numbers, payment details). We restrict access to personal data to authorized staff members only. We conduct regular security audits and penetration testing. We maintain secure backup systems. However, no security system is completely impenetrable; if you believe your ceri4d account has been compromised, contact us immediately.
Cookies and tracking
We use cookies to store your session token, remember your language preference, and track which features you use most often. We use analytics cookies to understand traffic patterns and improve ceri4d's performance. You can disable cookies in your browser, but some ceri4d features (like staying logged in) may not work. Third-party analytics providers (such as Google Analytics) may also place cookies on your device; you can control these via your browser settings or privacy dashboards.
Data retention and deletion
We retain your personal data as long as your ceri4d account is active. After you close your account, we retain data for five years to comply with legal and regulatory requirements. We then delete or anonymize your data, except where law requires longer retention. If you request account deletion before this period, we honor the request but may retain minimal data (such as your name and transaction history) for compliance purposes.
Policy updates
We may update this privacy policy from time to time. If we make material changes, we will notify you via email or display a notice on ceri4d. Your continued use of your account after changes take effect constitutes your acceptance of the updated policy. This policy was last updated on the date displayed at the bottom of this page.
We take your privacy seriously. ceri4d's data protection practices reflect our commitment to keeping your information secure and confidential. If you use ceri4d from Jakarta, Surabaya, Bandung, Medan, or any other supported jurisdiction, these protections apply equally to all account holders. Our privacy policy is transparent and accessible at all times from your account dashboard.